“Communication Skills for the Healthcare Professional”

Program Details

A compact guide to learning essential communication skills that will prepare healthcare professionals for success in the field.

This book uses a broad range of examples, role plays, and scenarios from virtually every healthcare field to help master any area-specific communication skill.

Encourages technologists to develop the critical thinking skills they will need every day as professionals in the healthcare industry.

Each chapter of this textbook is separately approved by the AHRA for the following credit(s) (all chapters together total 16 Category A credits):

• Chapter 1 – Communication and the Quality of Care: 0.75
• Chapter 2 – Nonverbal Communication: 1.5
• Chapter 3 – Verbal Communication: 1.5
• Chapter 4 – Professional Communication and Behavior: 1.75
• Chapter 5 – Modifying Communication to a Patient’s Unique Needs: 0.5
• Chapter 6 – Adapting Communication to a Patient’s Ability to Understand: 1.25
• Chapter 7 – Cultural Sensitivity: 1.5
• Chapter 8 – Interviewing Techniques: 1.25
• Chapter 9 – Patient Education: 1.0
• Chapter 10 – Electronic Communication: 1.25
• Chapter 11 – The Communication Skills You Need to Land That First Job: 1.25
• Chapter 12 – Fundamental Writing Skills: 2.5

To purchase a post-test for individual chapters, please call us at 1-800-966-0452.

Meets ALL ARRT Category ‘A’ and state continuing education requirements. AHRA approved.